Terms & conditions

Article n°1: Price

The prices displayed are in Euros (€) and all include tax (VAT and all other taxes at the rates which apply in force at the time of the order).

The prices are net prices including the price of the Products, the logistic and packaging costs. Prices are valid on the date of the validation of the order. They may be modified subsequently, without notice. They do not include the participation in the costs of carriage and delivery which may vary depending on the amount of products and/or the country of shipment

All orders delivered outside France may be subject to possible local taxation and customs duty, which are entirely incumbent upon the buyer.

Possible customs duty may be requested of you by the transporter at the time of delivery. This duty and these possible taxes linked to the delivery of a Product are incumbent upon you and are your responsibility.

Article n°2: Orders

A detailed description of the Products is available to any individual visiting the Site.

The system put into place involves active steps on your part. It complies with the requirements of law in the domain of online sales and consumer protection.

To order the Products you wish, enter onto the product sheet the items you wish to purchase by clicking on the photograph; select the quantity, then click on «Buy ». Your choices will be added to your cart automatically.

You may select several Products in a given reference by changing the quantities in your order summary and clicking on the button "Proceed to checkout". 

Once you have successfully selected all the desired Products, click on "Order" in your cart. Then, fill-in the form with your complete delivery and billing details, or choose your mailing address among those already registered if you have an account. Click on "I continue" to validate these elements. 

The buyer who wishes to purchase a product on Babouchescuir.com must: 

  • Self-identify either by entering his or her ID and password which are strictly personal, or simply by mentioning all the information usually required for online registration.

  • Indicate clearly the information required for delivery. This particularly concerns the exact address of delivery as well as any restrictions regarding access to the place of delivery (building, floor, digicode...).

  • Choose the shipping method, then read and accept the General conditions of sales.

  • Choose the desired method of payment (Card, PayPal).

  • Confirm his or her order.

In accordance with Articles L.111-1 and L.221-5 and following of the Consumer Code, you must have access, before concluding the contract, to the essential characteristics of the Products (nature, substantial qualities…), their price, forms of payment accepted, delay and delivery restrictions well as the condition and modalities of exercising the right of withdrawal and the case of the exercise of this right exclusion. All the data transmitted and the confirmation of your order should be considered as proof of this transaction. 
For all purchases on our Site, a confirmation e-mail will be sent to you mentioning your order number and a breakdown of the Products ordered well as information allowing you to following the preparation and delivery of Products.

Article n°3: Validation of your Order

The website Babouchescuir.com pledges to accept orders placed via the Internet, within the limit of available stocks, on the terms of this instrument which you must declare you have read and accepted when you validate your order.

Before concluding the sales contract, an order form will be displayed on your screen summarising in detail your entire order, the price including tax (excluding cost of delivery) which you may modify or cancel. To allow validation of this order form, it is necessary firstly you to recognize that placing your order entails the obligation to pay in full and reading of the General Terms of Sale and Use, checking associated boxes, then clicking on the button "Order". Ticking all of the boxes mentioned above is essential for you to confirm your order.

The fact of filling-in the order form appearing on the Site, to pay it and confirming it by clicking on the button "Order" constitutes full, entire acceptance of these terms, the only terms which apply to the final contract.

For all purchases on our Site, a confirmation e-mail will be sent to you mentioning your order number and a breakdown of the Products ordered well as information allowing you to following the preparation and delivery of Products.

Article n°4: Delivery and Reception

The website Babouchescuir.com pledges to prepare and ship your parcel within 2 days after receiving your payment.
The parcels are then managed by our shipping providers whom ship it through 3 different methods : 

  • Mondial relay
  • Colissimo suivi
  • DHL

Packages may also be shipped with Mondial Relay, they can be then withdrawn at the Mondial Relay closest spot to the delivery address indicated when ordering.
The order is delivered to the delivery address you have chosen. The information stated and registered at the time of the order is binding upon you. In the case of an error in the wording of the recipient's coordinates, Babouchescuir.com shall not be held responsible if it is impossible to deliver the parcel as a result of this error. 

In the event that your order was open or damaged, your observations must be made to the transporter at the time of delivery in refusing the order and in writing to the transporter office. If not, we will not be able to compensate you for any possible damage occurring during the transport without the report of despoilment.

If you have not received your order within 10 days after shipping, please contact us as soon as possible so that we can take the necessary measures with the postal services. The minute your parcel is declared lost, we will either send you another package with your purchased items or fully refund you.

Article n ° 5: Secure Payment

The payment upon purchase on Babouchescuir.com is safe and encrypted.

It may be done using

  • PayPal

  • Credit card via Payplug.

PayPal and Payplug help protect your credit card information with the best systems on the market for security and fraud prevention. When using PayPal or Payplug, your banking information will never ever be disclosed to the merchant.

  • If you choose to pay your order with Paypal:

PayPal is a service that allows you to pay online, send and receive money without sharing your bank account information.

As a banking institution within the European Union, PayPal offers more than 10 years of experience in secure online payments. PayPal encrypts and secures all of your banking information and will never disclose under any kinds of circumstances, the recipient of your payment.  

Pay quickly and more securely with just an email address and password or mobile number and PIN, when making online payments. No need to re-enter your card and delivery details every time you pay.
Paying online with PayPal is not more expensive than using your bank cards. Your purchases will be FREE if you make them in Euros in the Euro Zone of the European Union.

To learn more about the security of payment with Paypal, Click here.

  • If you choose to pay your order with Payplug:

PayPlug transactions are processed with an HTTPS link established between the client and the payment company server. Sensitive data, such as the customer's credit card number and its expiration date, are fully encrypted and protected with an SSL protocol in order to prevent them from being exchanged or intercepted in an unencrypted way by a third party during the transaction.
Card numbers are encrypted instantly and are not accessible by sellers using PayPlug. In addition, PayPlug does not retain any card numbers and relies on a TOP secure infrastructure that meets the international standard PCI - DSS.

To learn more about this standard, Click here.

All pages of the website PayPlug, as well as transmission links are secured by SSL and benefit from a secured Thawte Extended Validation certificate.

Article n ° 6: The Right of Withdrawal

Pursuant to the provisions of Articles L.221-18 and following the consumer code, you are entitled to 14 clear days following delivery to exercise your right of withdrawal. When the 14-day period expires on a Saturday, Sunday or holiday, this period is extended until the following business day.
Refunds will be done via bank transfer, Paypal or credit card, using the same payment method used for the order payment. 

We are at your disposal for any further information.